PROBLEM :
I have opened an email sent by a friend and clicked on a link that looked legitimate and harmless. Once i opened the attachment, it automatically downloads software to my computer. I do not know what has happened and how to fix it
Did You Open a Spam Email?
Business email compromise (BEC) or Email Account Compromise (EAC) via phishing attacks account for the largest losses within cybercrime. In 2020 alone, $1.8 billion was lost from BEC/EAC according to the FBI.
A phishing email may look like it was sent from a legitimate source — like a colleague, or a company that you do business with — but is actually sent by cybercriminals.
These scam emails trick recipients into taking actions like forwarding the email message to other people, clicking on a link, or downloading malicious attachments.
I FOUND YHIS INFORMATION IN THIS PAGE:
https://www.identityguard.com/news/what-happens-if-you-open-a-phishing-email
If it happens to you , i going to give you some tips
TIPS :
1 .Scan for malware
2. Change your passwords
3. Report the phishing attempt
4. Disconnect your device
5. Backup files
Recommendations to avoid being a victim of phishing
1- If you recived an email asking for personal or financial things, do not respond.
2.- Do not spend personal information ussing email mensages
3.- Do not access from public places.
4.- Check the security indicators of the website in which you will enter personal information.
5 -Do not download or open files from untrustworthy sources.
6-Remember: Do not answer any message that seems suspicious
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